At Swagachi, we prioritise customer satisfaction with all of our products and services. However, please note that all sales are final, and we have adopted a No Refund and No Exchange policy. This policy is in place to streamline our operations and provide transparency to our valued customers.
We encourage all customers to review product details, services, and descriptions carefully before making a purchase. As a technology solutions provider, our offerings are often highly customized or digital in nature, which means once the service or product is delivered, it cannot be undone, and thus no refunds or exchanges are possible.
Please ensure that you have fully understood the nature of the product or service you are purchasing. Our support team is available to answer any questions or provide additional details before your purchase to ensure the product or service meets your requirements.
For all downloadable software, virtual products, or other digital offerings, there is no option for refunds or exchanges once the transaction is complete. If you experience any technical difficulties, please contact our support team at info@pistamind.com for assistance.
If you have purchased physical goods through our platform, please note that no refunds or exchanges will be provided unless the item is found to be defective or damaged during shipping. In such cases, please contact us within 48 hours of delivery at info@pistamind.com with details of the defect or damage for resolution.
If you have any questions regarding this policy or require further clarification, feel free to reach out to our team at info@pistamind.com. We are here to assist you with any concerns before making your purchase.
We appreciate your understanding and cooperation with our policies. At Swagachi, we are committed to providing the best possible products and services while maintaining clear and straightforward policies to support our customers.